Patient information & Practice Policies
HERE’S WHAT YOU CAN EXPECT
Full payment is required after your consultation via Cash or EFTPOS/credit card, if you have any questions in regard to your payment please speak to Reception staff.
Our practice uses a reminder system to improve the quality of your health care. The practice sends reminders by mail, telephone or SMS for procedures such as vaccinations, pap smears and other health reviews that you may be due for.
Transfer of Heath Information
You may have consistently consulted with a GP at another practice. The health information held by that GP may assist us with your further health care needs. You may wish to have a copy or summary of your health records transferred to this practice. Please Ask the receptionist for information about how this can take place.
Follow-ups and referrals
We ask patients to book follow-up appointments to review any test results before being discharged from care. You may be also be told to ring us back to make sure your results have arrived and ascertain whether there is any need to be reviewed before your scheduled next appointment. Please note that results can only be given to you by your GP. Please advise the practice if you are unable to proceed with any recommendations (referral, management plans, etc) so that other arrangements can be made for you.